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 Value for Money  3.4
 Rooms  3.3
 Cleanliness  3.8
 Location  3.6
 Security & Safety  3.7
 Service & Staff  3.4
 Food / Dining  3.5
 Total  3.4

"Correcto pero. .."

User Rating:  3.7
Reviewer:   Urko L. of Bilbao, Spain
Reviewed:   May 9, 2016  (see hotel reviews from Instantworldbooking.com)
Traveled:   May 2016     Type:   Couple
1 2 3 4 5
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Comments  (English):
El hotel cuenta con a/c y tv. La piscina es más bien un pequeño pozo.
El personal muy muy atento. La ubicación es muy tranquila y con buenas vistas del volcán, pero esta lejos de la fortuna y hay que hacer bastantes kilómetros por carretera de grava con baches

"Escapade à El Castillo"

User Rating:  3.6
Reviewer:   Marie-Pierre B. of EVREUX, France
Reviewed:   February 21, 2016  (see hotel reviews from Instantworldbooking.com)
Traveled:   February 2016     Type:   Couple
1 2 3 4 5
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Comments  (English):
Difficile d'accès par piste et non route goudronnée, El Castillo est certainement beaucoup plus calme et moins touristique que La Fortuna.
L'hébergement était tout à fait correct (douche un peu froide cependant).
Le personnel de l'accueil est vraiment serviable et nous a beaucoup aidé pour récupérer nos bagages restés à Mexico.
Très bon restaurant aussi et merveilleux ceviche.
Dommage qu'il ait plu des cordes pendant 2 jours et que nous n'ayant pu voir le volcan Arenal.

"Vacances"

User Rating:  3.8
Reviewer:   Meurisse M. of St Avertin, France
Reviewed:   April 14, 2015  (see hotel reviews from Instantworldbooking.com)
Traveled:   March 2015     Type:   Couple
1 2 3 4 5
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Comments  (English):
Bon sejour

"Nice place"

User Rating:  4.0
Reviewer:   Pierre D. of Blagnac, France
Reviewed:   July 29, 2014  (see hotel reviews from Instantworldbooking.com)
Traveled:   July 2014     Type:   Couple
1 2 3 4 5
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Comments  (English):
Hotel very well located in front of the Arenal Volcano.
Nice bungalow with unfortunately a small bathroom

"one night in your hotel"

User Rating:  4.1
Reviewer:   Hélène R. of Le Beausset, France
Reviewed:   July 21, 2014  (see hotel reviews from Instantworldbooking.com)
Traveled:   April 2014     Type:   Couple
1 2 3 4 5
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Comments  (English):
we arrived at your hotel after having spent a short night at Tortuguero and a long trip with our 4x4. The end of the trip was tiring because of the long enough track. The hotel is a little bit far from Arenal, so we didn't have enough courage to go back to there in the evening.That was a shame.
We enjoyed a lot our meal at your hotel. It was the best meal we had in Costa Rica. The place of the hotel is calm and very pretty. We appreciated it. The room was very nice as well. The only problem for me is the distance from town.

"Hotel Castillo del Arenal, Costa Rica"

User Rating:  3.1
Reviewer:   Piero F. of Veyrier, Switzerland
Reviewed:   April 29, 2014  (see hotel reviews from Instantworldbooking.com)
Traveled:   April 2014     Type:   Couple
1 2 3 4 5
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Comments  (English):
we stayed 4 nights in this hotel. The view over the volcano was outstanding. The road to get to the hotel was unpaved and very bumpy. It's best to have a 4 wheel drive as the climb is quite steep. The hotel is away from town (10 km of unpaved road) so we ate in the restaurant there. The food quality was not constant, and expensive. It's more convenient to eat at the little "soda" down the road (1 km away). The hotel was well situated but need a better maintainence (leaking shower, soap dipenser did not work).

"Excellent location for the activities to do in Arenal but rough roads"

User Rating:  4.5
Reviewer:   Nicole B. of toronto, Canada
Reviewed:   April 25, 2014  (see hotel reviews from Instantworldbooking.com)
Traveled:   April 2014     Type:   Family
1 2 3 4 5
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Comments  (English):
Very nice view of the volcano but be prepared for the road. About an hour of dirt road with lots of holes. The hotel is nice and the staff very friendly

"UN BONHEUR DE NATURE AU REVEIL...."

User Rating:  4.4
Reviewer:   FLORENCE L. of BLANZAT, France
Reviewed:   March 31, 2014  (see hotel reviews from Instantworldbooking.com)
Traveled:   March 2014     Type:   Other
1 2 3 4 5
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Comments  (English):
cadre tres agréable en pleine nature - un bonheur au reveil...
hotelier sympa - chambre agréable - HOTEL TRES BIEN

"Amazing view"

User Rating:  2.9
Reviewer:   Jorg N. of Berlin, Germany
Reviewed:   March 18, 2014  (see hotel reviews from Instantworldbooking.com)
Traveled:   February 2014     Type:   Couple
1 2 3 4 5
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Comments  (English):
The view of the lake and the volcano is amazing - even without the nightly lava flows.

The rooms/huts are VERY Sparcely furnished; the don't even have chairs or even a stool.

Breakfast was served at the table. It was good, but seemed to take forever compared to a bufet style breakfast.

"Très sympas"

User Rating:  3.7
Reviewer:   DEMMA M. of Plan d'Orgon, France
Reviewed:   March 13, 2014  (see hotel reviews from Instantworldbooking.com)
Traveled:   February 2014     Type:   Other
1 2 3 4 5
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Comments  (English):
Très jolis petit hôtel avec surtout une vue magnifique sur le volcan Arenal !


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